Uninstalling the latest Windows Update.There is a chance that the communication ribbon of your keyboard may get damaged and cause the malfunction of the backlighting. Updating this software package will fix this issue. ASUS uses its proprietary software to handle various features and gestures of their laptops, this software is called the ATK package. Some users who were using ASUS branded laptops have reported that the keyboard backlight failed to work after their windows were updated to Windows 10 from Windows 8 or other versions of windows.
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